They can remotely access your system to help alleviate difficulties: The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. If you have not previously done one now is a good time. While doing the recovery there is an option to backup your personal files. I would suggest performing a system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. I appreciate your efforts to try and resolve the issue. I need to have this touchpad working you for posting on the HP Support Community. Please help me with this problem, it is so frustrating and is leading me to believe HP laptops are not all worth the money i have been paying for them.
Usb touchpad for laptio driver#
Lastly, this PC has had a full reset from the settings tab in which i had ALL data and files wiped clean just a few days ago in order to fix this problem and the touchpad driver is still missing and the touchpad does not register touch whatsoever.
Usb touchpad for laptio install#
When going to the HP driver website (my laptop windows version is 64 bit Version 21H1 (OS Build 19043.1110) i have tried downloading all of the "Synaptics Precision Touchpad Filter Drivers" just for them to say when i try to install "the driver is not supported on this OS version (3). ADDITIONALLY, there is an error seen under the Human Interface Devices tab for "I2C HID Device" in which trying to troubleshoot it, tells me to restart the computer, however when i do it does not fix the error and this may not even apply to the touchpad When i go to device manger and click the tab "mice and other pointing devices", only the usb mouse is visible. When i go to the mouse settings and click additional settings, there is no "synaptics touchpad" tab, and the hardware tab only shows the usb mouse i have plugged in, nothing about the touchpad If you were to install this application manually from the windows store, it would not work. The option "Synaptics TouchPad" can be seen in my windows start tab, but when clicking it, it says: "this application is not the correct one for your system.
i bought a new computer, but now would like to give this one to my parents, however i need the touchpad to work because it's ridiculous for a computer that is this new to not have its touchpad working. This is a problem that has existed on my pc for several months now to the point where i had to buy a usb wired mouse as the touchpad has been completely unresponsive.
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